MEN OF THE WORD: Shipping and Returns

Shipping:

Shipments will be mailed according the method selected at the time of checkout. Please allow 2-4 business days for your order to leave our warehouse. If you have a deadline for your order, you must notify Men of the Word, and we will do our best to accommodate you. Men of the Word is not liable for delayed orders in the event of natural disasters, national emergencies and/or acts of God. Please verify that all of your contact information is correct at the time of checkout should the need to contact you regarding a problem or question arise. Men of the Word is not liable for canceled orders if we are unable to contact you. All packages shipping from Men of the Word are insured according to value. Shipping costs are non-refundable.

Backorders:

If a product is backordered, please allow extra time for the product to leave our warehouse. We will notify you when we expect your order to ship using the email address you provide during checkout.

For expedited orders:

Same-day shipping may be available for your order. A $15.00 rush fee will apply to any order needing to be shipped the same day the order is placed. Same-day shipping is subject to the items ordered being available and in stock. To expedite your order overnight, our warehouse must receive your order no later than 9am Eastern Standard Time the day before. That is 8 am central, 7 am mountain, and 6 am pacific. Once a product leaves our warehouse, we are not able to control it. However, all packages are insured according to value.

For international orders:

Please email us for international shipping prices and to place your order. Customer is responsible for all customs fees associated with the order.

Returns/Exchanges:

Your satisfaction is very important to us. Exchanges are permitted within 60 days of your purchase with a receipt*. Returns will be refunded in full within 60 days with a receipt, or for a store credit within 90 days. If you are not satisfied with your purchase, you are permitted to return or exchange your item(s).

*Exchanges that are not in sellable condition will not be accepted.

For Exchanges:

  • Product must be in sellable condition.
  • Please carefully pack your product in sturdy packaging (either a box or bubble mailer). Exchanges mailed in regular envelopes and/or products that are not in sellable condition will not be accepted.
  • Please include a copy of your original receipt along with a current phone number and shipping address.

Please mail your product to:
MEN OF THE WORD
P.O. BOX 3754
PARKER, CO. 80134

There will be an exchange fee for your product. Since we do not keep your credit card information on file, our warehouse staff will notify you by email that your return has been received. The email will provide an office number you can call to provide your credit card information for the exchange fee. The fee will depend on the item you are exchanging. You may email at any time before returning a product to determine the exchange fee.

Returns:

  • Please include a copy of your original receipt along with a current phone number.
  • Please ship the items in a sturdy box with adequate packing material. Do not use newsprint, as it gets ink on the books. Returned items not in brand new condition will be discounted.
  • Please mail your product to:

MEN OF THE WORD
P.O. BOX 3754
PARKER, CO. 80134

  • Your account will be credited the item purchase price, less shipping.

Men of the Word has the right to amend these policies without notice.